Purchase of a Damaged Vehicle

EASY PURCHASE of your damaged vehicle

AUTOonline, a Solera solution, is Europe’s largest online marketplace for used vehicles and the leading online portal for marketing used vehicles from commercial fleets. We bring together insurance companies, experts, workshops, manufacturers, fleet specialists, and recycling companies on a single digital platform that simplifies the entire buying and selling process, from valuation to vehicle collection.

DAMAGED VEHICLE PURCHASE PROCESS

  1. WHO ARE WE?

    We are a contractual partner of the insurance company, acting as an intermediary between the seller and the buyer of the damaged vehicle.
    We handle all necessary documentation for you and ensure the safe collection and purchase of your vehicle.

  2. INITIAL CALL

    We will explain the process of selling your vehicle in detail during the initial call.
    After the call, we will send you the prepared documentation and instructions.

  3. BEFORE STARTING THE SALE, ARRANGE AND PREPARE:

    Vehicle deregistration
    Original vehicle registration certificate
    Original certificate of conformity – homologation

  4. SALES PROCESS:

    Send us the documentation within 3 working days.
    Send stamped and signed authorizations and INVOICE by regular mail.
    The collection of your vehicle will be carried out after receiving the original documentation.
    The transfer of ownership and payment will be made AFTER THE VEHICLE IS COLLECTED AND INSPECTED.

We are available for any questions throughout the entire vehicle purchase process.
E: autoonline@svetkom.si | T: +386 1 235 55 40

In 2024, more than 3,100 vehicles were listed, and in 2025 up to October, more than 2,950 vehicles have already been listed, with over 1,500 vehicles sold this year.

This is an online platform that is a leader in data acquisition in service workshops. The platform is very comprehensive, yet very easy to use. It offers data for more than 40,000 vehicle models from 170 manufacturers. More than 92,000 diagrams and illustrations and over 600,000 procedures are available. As it is an e-platform, updates are performed regularly, allowing access to the latest technical vehicle data.

In 2024, more than 3,100 vehicles were listed, and in 2025 up to October, more than 2,950 vehicles have already been listed, with over 1,500 vehicles sold this year.

This is an online platform that is a leader in data acquisition in service workshops. The platform is very comprehensive, yet very easy to use. It offers data for more than 40,000 vehicle models from 170 manufacturers. More than 92,000 diagrams and illustrations and over 600,000 procedures are available. As it is an e-platform, updates are performed regularly, allowing access to the latest technical vehicle data.

INSTRUCTIONS FOR DIGITAL DOCUMENT SIGNING

VIA SI-PASS PORTAL:
IN ADOBE (.pdf):

FREQUENTLY ASKED QUESTIONS

How long does the entire process take?

The entire process usually takes about 10 days. The duration depends on several factors, such as the time of receipt of signed vehicle documentation, the need to pay off leasing, accessibility of the vehicle location, etc. We strive to complete the process in the shortest possible time.

If you have a digital certificate (Sigenca, Poštarca, Halcom), you have no costs throughout the entire process. We cover the vehicle collection to the buyer’s location, as well as the transfer of vehicle ownership. If you do not have a digital certificate, there is a cost for notarizing the power of attorney for ownership transfer at the administrative unit (approx. 3 EUR/power of attorney).
You can arrange the leasing payoff yourself. Alternatively, we can handle this part as well; we will just need an additional notarized or digitally signed power of attorney.
If you have a digital certificate (Sigenca, Poštarca, Halcom), you can send us all documents electronically. The purchase contract and power of attorney must be signed with a digital certificate; other documents can be completed as needed.

It depends on whether the vehicle owner is a natural or legal person, as well as whether leasing will also be paid off in the process.

For natural persons, we prepare and send via email:

Purchase contract
Power of attorney for ownership transfer (in case of leasing, notarization and signing of two powers of attorney are required)
Handover record

For legal entities, we prepare and send via email:

Power of attorney for ownership transfer (in case of leasing, signing of two powers of attorney is required)
Handover record
Vehicle conformity declaration

Legal entities also issue an invoice for the vehicle.

In addition to the mentioned documents, it is mandatory to include:

At least 1 vehicle key
Original deregistered vehicle registration certificate
Certificate of conformity (homologation)

The display of VAT on the invoice depends on several factors. VAT on the issued invoice can be shown by legal entities who had the right to deduct input VAT at the time of vehicle purchase and simultaneously meet one of the following conditions when selling the vehicle:
– sale of a damaged vehicle that is not older than 6 months or has driven less than 6,000 km
– it is a commercial vehicle (category N, cargo vehicle, vehicle for transporting goods, passengers, or for rental)

In other cases, legal entities do not show VAT on the invoice when selling a damaged used vehicle, but include the clause on the invoice: Exempt transaction based on Article 44 of the VAT Act/Point 3.

Of course, our office is open Monday to Friday from 8:00 to 16:00 and on Friday from 8:00 to 14:00. We are located at Letališka cesta 27, 1000 Ljubljana. The entrance to our offices is from the back of the building, so go to the end of the building and then left. The entrance is in the middle of the building; from there, you can follow the dark blue Svetkom sign.
In case of missing vehicle documentation, the purchase price for the vehicle will be reduced accordingly. Specifically, in case of missing documentation (registration certificate, homologation), the purchase price will be reduced by 100.00 EUR per document. In case of a missing vehicle key, the purchase price for the vehicle will be reduced by the cost of producing an OEM duplicate according to the price list of the official authorized representative.

Can’t find an answer to your question?
E: autoonline@svetkom.si | T: +386 1 235 55 40

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