ABOUT THE WORKSHOP
This 1-day workshop is intended for anyone in the business of sales. In this course, participants will discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market.
This one-day workshop will focus mainly on:
This one-day workshop will focus mainly on:
- The benefits of developing a support network of connections.
- How building relationships can help you develop a solid business base.
- How to apply communication techniques to build a contact network.
- The key elements of strong working relationships, how to employ these elements in their working relationships, and more.
Wisdom is not a product of schooling but of the lifelong attempt to acquire it.
– Albert Einstein
OUTLINE
Session 1: Course Overview
Session 2: Understanding the basics
Session 3: Dale Carnegie
Session 4: Listen to Understand
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session 2: Understanding the basics
- Customer Focused Selling
- Understanding Effort vs. Results
- Considering the Possibilities
Session 3: Dale Carnegie
- Influences at Work
- Building Customer Connections
- About Dale Carnegie
- Carnegie’s Principles
Session 4: Listen to Understand
- Active Listening
- Asking Questions
- Organizing Your Network
- Case Study
A Personal Action Plan
Summary
- Starting Point
- Where I Want to Go
- How Will I Get There
Summary
- Recommended Reading List
- Post-Course Assessment
- Course Completion
