SERVICES IMPLEMENTATION
Homologation of the vehicle is the responsibility of the manufacturer to make sure that manufactured vehicle meets official standards ...
When it comes to planning or launching a new larger project, it’s easy to think that project can be managed internally. And it can be in some cases, but ...
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Mystery shopping is a part of market research that measures the quality of service, compliance with standards, or simply gathers specific ....
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An audit examines the existing system, report or entity. There are different types of audits, including: internal or external audit, process audit ...
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AUTOMOTIVE AFTERSALES
Service Advisors are essential for dealership. Their attitude, presentation, and way to achieve their targets needs to be in line with the strategy of the dealership and brand and in line with the targets.
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Leading global provider of process tools for vehicle damage management. With the multitude of solutions offered and the flexibility offered to each client, we bring simplicity and efficiency to our case management.
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OTHER TRAININGS & COACHING
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals...
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This 1-day workshop is intended for anyone in the business of sales. In this course, participants will discover that the business of all sales professionals is making friends and building relationships, no matter the size of the company or the type of market.
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This 1-day workshop we will discover how dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter people who are inconsiderate, stubborn...
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