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Service Trends 2022

The demand for electric and hybrid vehicles continues to be shaped by changing regulatory regimes worldwide. The sale of new petrol and diesel cars will be banned in most countries from 2030 onwards, bringing significant changes to the aftermarket as well. Autodata’s online workshop application is used by more than 85,000 workshops worldwide, providing valuable insights into service trends. Between 2019 and 2021, the use of the electrical diagram module increased by 46%, while the use of diagnostic trouble code lookup increased by 33%.
In 2021, the most frequently serviced electric vehicle worldwide was the Nissan Leaf (2010-2018), followed by the Renault ZOE, Tesla Model S, and Tesla Model 3. Other brands represented in the top ten include BMW, Volkswagen, and Kia.

As first and second-generation electric vehicles continue to age and require road tests, we will see that service technicians will increasingly need to be electricians and even computer technicians, as they diagnose problems with digital systems and embedded software in vehicles of entirely different technological design.

Autodata ensures that workshops have the tools they need by continuing to add hybrid, plug-in hybrid, and electric vehicles to its online workshop application, which technicians can use to search for electrical wiring, engine bay layouts, and more.

In 2019, Autodata acquired AutoMate Training – now known as Autodata Training, which provides online technical training and professional development through its web platform. Recently added training topics have included power and ground circuit control module checks, diagnostics of solenoids, crash sensors, and keyless entry systems, all aimed at providing up-to-date training on hybrids and electric vehicles, as well as petrol and diesel variants.

Many workshops face challenges in remaining competitive in the aftermarket. If workshops do not learn to work efficiently with hybrid and electric vehicles, they will soon fall behind. Autodata can support them with extensive collection of diagnostic and repair data, as well as online training courses, providing workshops with the tools they need to service and repair a wider range of vehicles and avoid costly repairs.

For more information about the Autodata workshop application or to try it yourself, visit the website.