Today, running a workshop is much more complex than it was ten years ago. Vehicles are getting smarter, diagnostics are more complex, and customers are more demanding. In addition, service days often start with a full list of orders that require precise organization and a fast response. In such an environment, digitalization is no longer just “something for big workshops”. It is actually one of the most pragmatic ways a workshop can save time, reduce stress, improve the quality of work and become more competitive. Numerous European studies confirm that digital tools increase productivity, reduce errors and make workshops