Qapter: an innovative AI solution for estimating claims

Qapter is a solution that brings Artificial Intelligence (AI) directly into the claims handling process in the automotive industry. With its comprehensive modular platform that extends from the first notification of a claim to the final settlement, Qapter enables insurers and repair shops to speed up the entire claims handling process.

Solera Holdings, Inc., a global leader in risk and asset management, has introduced Guided Image Capture (GIC), a customizable Qapter® module that is part of Solera's leading comprehensive artificial intelligence (AI)-based claims processing system. GIC provides a simple and intuitive way for auto policyholders to capture images of a damaged vehicle through a simple web-based application. Solera's successful programmes have shown that intelligent guidance ensures the right images are captured first time, significantly improving the accuracy of AI-assisted damage detection, targeting repairs and reducing the duration of the overall process. 

Key characteristics:

• Qapter uses state-of-the-art damage detection algorithms that continuously learn from the world's largest claims database. With fast image processing and more than 4.5 billion images of damaged vehicles, Qapter enables accurate damage assessment.
  
• The solution is based on research and detailed vehicle data, enabling accurate repair decisions. By standardising and removing subjectivity, it ensures consistency in repair decisions.
  

For insurance companies:

Speed up claims resolution and reduce processing costs at every point of contact with the customer.

For service technicians and workshops: 

Order parts earlier, reduce key-to-key time and increase operational efficiency with Qapter.

Qapter offers the future of claims processing based on artificial intelligence. Its innovative platform enables faster and more accurate claims assessment and accelerates the digitisation of the entire process.

To find out more, click on the link below and watch the video presentation: ​

Audatex Qapter Video